Would really like to know what is being done about this. Why hasnt something been done about it? Just telling users to change the way they do things completely is not a good answer. In Outlook for Mac 2016, on the Tools tab, choose Import. If moving from one Mac to another, transfer the. olm file and note the location where you save that file. I see this has been an on-going issue for a good while (years) with Outlook 2016. Export your Outlook for Mac email messages, contacts, calendar items, tasks, and notes to a. Our departments need to be able to use the shared mailboxes setup as their own profile for that reason. If you reply to emails from a shared account mapped from within a users personal mail profile, all replies come from that user instead of from the shared account. Additionally, when you search for mail items by using the Mac OS native Spotlight Search, your search is unsuccessful. We have several departments that use the shared account setup as its own mail profile option as when you respond to emails in that mailbox, the replies that people get are from that mailbox, not the individual user that is replying to them. In Microsoft Outlook 2016 for Mac, you receive a 'No Results' message when you try to search for an email message or apply a filter to a folder, and task items are not displayed in the Tasks folder. The only way it works in this setup is to go to the actual mailbox and search from there. When we add shared accounts with a users Mail Profile so they appear below the User's Mailbox, you dont get any results from the shared mailboxes when searching all mailboxes. If you’re having trouble with Outlook 2016, specifically a mailbox not loading or search not working, an easy fix is to rebuild the Outlook Search Index. When we add a shared account under its own profile and a user logs into it with their user account, any searches only bring back results from their personal mailbox, not the shared mailbox they are logged into Spotlight works fine and it can find emails that are stored within Outlook. I have, therefore, completely re-indexed the Mac by removing all indexing and then turning it back on (via Privacy settings). I dont see anything related to 2016 in there. From reading on the forums, it seems that Outlook search uses the Spotlight engine.

Search in mac outlook 2016 not working